Privacy Policy

Privacy Policy

Last updated: August 23, 2026

At GSR Ghee, we respect your privacy and are committed to protecting the personal information you share with us when you use our website or purchase our products.

1. Information We Collect

We may collect your name, mobile number, email address, billing and shipping address, order and purchase information, payment-related information required to process an order, customer-support communications, and technical information such as IP address, browser type, device information, and website activity.

2. How We Use Your Information

  • Process and deliver orders
  • Confirm orders and communicate order updates
  • Provide customer support
  • Process payments and refunds where applicable
  • Improve our products, website, and customer experience
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and appropriately consented to

3. Payment Information

Payments may be processed through third-party payment providers. GSR Ghee does not ordinarily store your complete card, UPI, banking, or other sensitive payment credentials on our own systems. Payment information is handled by the applicable payment service provider according to its own security and privacy practices.

4. Sharing of Information

We may share relevant information with payment processors, delivery and logistics partners, technology and website service providers, customer-support providers, professional advisers, or authorities where legally required. We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, and improve the customer experience. Third-party services used on our website may also use cookies according to their own policies.

6. Marketing Communications

Where applicable, you may receive promotional communications from GSR Ghee if you have opted to receive them or where otherwise permitted by applicable law. You can unsubscribe from promotional communications at any time using the available unsubscribe instructions or by contacting us.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting applicable legal obligations.

9. Your Rights and Requests

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, or other actions concerning your data. For privacy-related requests, please use the contact details provided on our website.

10. Children's Information

Our website is not intended to knowingly collect personal information directly from children without appropriate involvement of a parent or legal guardian.

11. Third-Party Links

Our website may contain links to third-party websites or services. GSR Ghee is not responsible for the privacy practices of websites that we do not operate.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised last-updated date.

13. Contact Us

For privacy-related questions or requests, please use the contact details provided on our website.